RETURN POLICY
Last updated Mar 12, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with
your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for
more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused
condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at centralmarketinggroup@gmail.com to obtain a Return Merchandise
Authorization (MA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your
return to the following address:
New Trends LLC
Attn: Returns
RMA#
1607 N el Centro Ave Suite 24,
Los Angeles, CA 90028
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method
to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at
least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to
appear on your credit card statement, depending on your credit card company. We will notify you by email when
appear on your credit card statement, depending on your credit card company. We will notify you by email when your returr
has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
ANY DISPUTE WILL BE HANDLED IN THE US.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+1 (424) 382-4761
1607 N El Centro Ave, Suite 24, Los Angeles, CA 90028